Returns & Refunds

Amazon 30-Day Return Support

SPU60 purchases made on Amazon are supported by Amazon’s 30-day return window.

Please check your Amazon order page and the Amazon listing for the latest return details, eligibility, return method, return shipping instructions, and refund status.

How Returns Work for Amazon Orders

If you purchased SPU60 on Amazon, Amazon is the primary return path. Please start from your Amazon order page to review available return options.

Product Issue Support

If your sofa arrives damaged, has a missing part, or has another eligible product issue, VorthioHome may provide support such as replacement parts or issue review when applicable.

Before Starting a Return

Please keep the original packaging when possible and take clear photos if there is visible shipping damage, missing parts, or product damage. This helps the support team review the issue more efficiently.

Refund Timing

Refund timing and return approval depend on Amazon’s return process and the details shown in your Amazon order page.

Need Help?

If you need help understanding your return options or resolving a product issue, contact the VorthioHome support team.